Center of Research and Development LLC, Вадим Караваєв Doubleclick - Edit Mode We have recently published a set of new addons. They have similar functionality but each is developed to work for certain view mode. These addons provide ability to open Odoo records in the Edit mode ... Sep 5, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв New System Events Relatd to Mail In this article, we continue to explore new interesting features of our Bureaucrat system. We recently added 2 new events to our system related to emails. And now we can use them to add even more auto... Aug 30, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв Change Category of Active Requests With the recent update, we have added a new ability to our system to change the category of created requests. It is a self-explanatory feature, but some options may not be so obvious to see. In this a... Aug 30, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв New Bureaucrat Release (30/08/2019) Today we have published a new Bureaucrat release. A lot of new stuff is coming with it, including 4 new Bureaucrat addons, 4 new general Odoo addons, new system events and actions, and many more. Here... Aug 30, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв How to Set Up Custom Notifications on Request Events On major events of request (create, close, assign, etc.), our system send default notifications to default recipients. You can turn on and off notifications in the settings for each request type. But ... Aug 23, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв Generic Security Restriction - New Features We recently updated our Generic Security Restriction addon. With this update, we added new highly demanded features to our module. You can now also change specific parameters of Many2one fields from t... Aug 15, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв Generic Request + Survey In this article, we want to share with you our new Generic Request Survey addon. This addon integrates our Bureaucrat system with Surveys. Request's surveys can be very helpful as they facilitate the ... Aug 14, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв Canned Responses Our next new addon we would like to introduce is Crnd Mail Canned Response . This is a standalone module and it can be used in your Odoo without any additional dependencies. It will save a lot of time... Aug 12, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв Sign Up - Create Lead We have released a number of interesting recently developed addons. We are excited to share our novelties with you as soon as possible, so a series of introduction articles for every one of them in co... Aug 9, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв New Bureaucrat Release (05/08/2019) We have released a new update for our Bureaucrat system. There are a lot of changes and new features we would like to share. All updates are made for Odoo 11 and Odoo12 and are already available on Od... Aug 5, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв New Request Event - Priority Change With the previous update, Bureaucrat system has received a mechanism to track all request events. They are recorded and can be seen by clicking a new Events button on the request form. Tracking events... Aug 5, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв Set Up Automated Emails on SLA Events In this article, we will explore one of the ways to configure automatic email notifications in Bureaucrat system and in Odoo in general. The configuration will cover the following topics: Setting up O... Jul 9, 2019 Bureaucrat ITSM
