Center of Research and Development LLC, Вадим Караваєв How To Easily Configure Request Workflow Using Diagram View In this article, we explore another way to configure request type with the help of the diagram view. It is very easy, fast and illustrative process that allows to plan request workflow on the fly. You... May 7, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв Bureaucrat Service Desk We start to publish our Service Desk bundles. These are extended versions of Bureaucrat Helpdesk supplemented by services and some extra addons. Our upcoming releases will present to you Service Desk ... Apr 19, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв How To Make Fields Readonly Or Invisible In Odoo In the previous article , we described how to restrict access to menu items in Odoo. But sometimes you just need to hide or make readonly one or several fields on the view without hiding a menu. For n... Apr 19, 2019 How To
Center of Research and Development LLC, Вадим Караваєв How to Set Up Integration Between Odoo and Rocket.Chat Most of Odoo applications provide an active interaction with users involving sending notifications. Odoo notification management supports internal messages and email alerts. In some cases, it is very ... Apr 18, 2019 How To
Center of Research and Development LLC, Вадим Караваєв How To Hide Menus In Odoo Access control in Odoo is managed by providing access for specific user security groups to selected menus. All users of the selected group will get access to this menu. In addition, some Odoo modules ... Apr 18, 2019 How To
Center of Research and Development LLC, Вадим Караваєв Button Box Fullwidth Addon We would like to introduce you our CRND Web Button Box Fullwidth addon. It does a small interface improvements and displays a button box at the top of the form (Enterprise-like). It also adds a very s... Apr 9, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв Generic Security Restriction Update Our Generic Security Restriction addon have got an update. With this update, we added a new unique feature to hide or make readonly specific fields on the views. To do this, we need to select these fi... Apr 9, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв Generic Security Restriction We have recently released the Generic Security Restriction addon. This addon will be useful not only as part of the Bureaucrat but also for all Odoo users. It is a small but very useful tool to quickl... Apr 4, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв Automatic Assignments Automatic Assignments is a very handy tool for request or project management. Whether you want to divide the workload or select the right specialist, assignments will do the job. Bureaucrat basic modu... Apr 4, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв New Bureaucrat Release: April 2, 2019 We have just published our new Bureaucrat release. This is one of our regular releases with the latest updates and bug fixes. All available addons have been updated to the latest versions. Our Helpdes... Apr 2, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв Service Level Agreement Service Level Agreement (SLA) helps to define the level of service you expect from a supplier. In other words, it determines how much time supplier should spend on each service, the quality of service... Mar 28, 2019 Bureaucrat ITSM
Center of Research and Development LLC, Вадим Караваєв Request for Incident - Set Up Automated Route When processing requests, it is very useful if the request can move on some routes automatically under certain conditions. We can do this with the help of Generic Request (Auto route) add-on. For exam... Mar 14, 2019 Bureaucrat ITSM
