• Error on the diagram view
• How to create test tours
• Перевірка працездатності системи
• Generic Request Field Module. A quick guide how to configure additional fields in the request types.
• Generic Request Service Condition. A quick guide how to add conditions for the transition of action.
• Generic Request Mail Integration. A quick guide how to configure creating the requests from incoming emails.
• Bureaucrat Helpdesk Light Overview
• Internal interface of Bureaucrat Helpdesk Light
• Bureaucrat Service Desk Overview
• Automatic actions - assign requests to teams or users
• Changelog Release 15.0.2.0.0
• Generic Appointment
• Generic Appointment CRM
• Generic Appointment CR&D BigBlueButton Integration
• Frequently Asked Questions
• How to assign a request to the manager?
• How to add tags to requests?
• How to track the request activities and set the due date?
• How to configure the request category?
• How to configure request types?